1. Inquiry
Look through the catalogue
Decide the type and size of machines
Contact us for details and quotation
2. Reply
Offer details, videos and quotation accordingly
Contact through whatsapp, email, wechat, etc.
3. Request
Base on customer’s customized needs
Have a visit to our company / have a video meeting
4. Confirmation
Selective options and its charge
Terms of payment
Time for shipment
30% Deposit
5. Preparation & Production
Materials procurement
Accessories process
Production
installment
Testing
6. Quality control
Arrange inspection
Send samples & videos for customers
7. Shipment
Packing by nylon
Book ship & container
Balance confirmation
deliver
8. Goods tracking
Track the freight information and inform the customer
Send BL to the customer
Confirm and receive the goods
9. Installment
Send you the list that are needed
Prepare the necessity before installment
Arrange technician for installment
Follow the installment until finished
Train workers to install and operate
10. Feedback
send back the running videos/pictures
Send questionnaires after 15 days of use
11. Further cooperation
After-sales service
Follow the updates
